Engagement Manager

Location : Flexible
Type of Role : Full-Time

Job Description

The role of the WPWizard Engagement Manager includes both sales and delivery responsibilities. The Engagement Manager is responsible for attracting, developing and nurturing prospective clients, proposing and closing deals and building a professional network. The Engagement Manager will also oversee projects and add value in the delivery process.

Responsibilities

  • Responds in an educated and thorough manner to anyone expressing interest in WPWizard and its many products and services
  • Conducts outreach to individuals and companies among the target for WPWizard
  • Writes and presents proposals
  • Secures client commitments to projects and subscription based website management services
  • Conducts both opportunity and account planning
  • Manages website build and redesign projects
  • Develops marketing strategy and marketing roadmaps on behalf of clients
  • Executes website diagnostic projects
  • Provides creative direction as needed to design teams
  • Gathers functional requirements for websites and digital marketing programs
  • Works with clients to create personas and user journeys
  • Provides strategic direction to production teams for campaigns/outreach programs

Requirements

  • 5-7 years of experience in consulting, account management or similar role
  • Understanding of best practices in UI/UX
  • Experience with website builds and/or redesign projects
  • Extremely strong project management and  communication skills
  • Client oriented
  • Ability to quickly grasp complex business, marketing and technical topics
  • Experience with WordPress or similar CMS a major plus
  • Familiarity with principles of SEO and understanding of Google Analytics also a plus
  • Good attention to detail
  • Self-motivated
  • Organized
  • Disciplined
  • Creative
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